Privacy Policy

Last Updated: 25 February 2026

This Privacy Policy describes how Saludi Glassware (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from https://saludiglassware.com (the “Site”).

By using our Site, you agree to the practices described in this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we collect certain information automatically about your device and browsing behavior.

Device Information

This may include:

  • Web browser type

  • IP address

  • Time zone

  • Device identifiers

  • Referring/exit pages

  • Pages viewed

  • Date/time stamps

  • Cookies and tracking technologies installed on your device

We collect this information using:

  • Cookies

  • Log files

  • Web beacons

  • Tags

  • Pixels

These technologies help us understand how visitors interact with our Site and help us improve performance, security, and marketing effectiveness.

Order Information

When you make or attempt to make a purchase, we collect:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via Shopify and payment processors)

  • Order history

We refer to Device Information and Order Information collectively as “Personal Information.”

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your Personal Information to:

  • Process and fulfill orders

  • Arrange shipping

  • Send order confirmations and invoices

  • Provide customer support

  • Communicate with you

  • Screen transactions for fraud or risk

  • Improve and optimize our Site

  • Measure marketing performance

  • Deliver relevant advertising

  • Comply with legal obligations

With your consent, we may also send you marketing communications about our products, promotions, and updates.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails.

If you opt into SMS marketing, you may withdraw consent at any time by replying STOP to any message.

3. SHARING YOUR PERSONAL INFORMATION

We share your information with trusted third parties that help us operate our business, including:

  • Shopify (our ecommerce platform)

  • Payment processors

  • Shipping and fulfillment partners

  • Email and SMS service providers

  • Advertising platforms such as Meta, Google, and TikTok

  • Analytics providers such as Google Analytics

  • Fraud prevention and security providers

We do not sell your personal information for monetary consideration.

However, under certain privacy laws, sharing information for targeted advertising may be considered “sharing.” You may opt out of targeted advertising as described below.

We may also disclose Personal Information if required by law, subpoena, court order, or to protect our rights.

4. TARGETED ADVERTISING

We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.

You can opt out of targeted advertising by:

  • Adjusting ad preferences on advertising platforms

  • Using industry opt-out tools such as:

    • https://optout.networkadvertising.org

    • https://www.aboutads.info/choices

  • Contacting us directly at hello@saludiglassware.com

5. U.S. STATE PRIVACY RIGHTS

If you are a resident of California, Colorado, Virginia, Connecticut, or Utah, you may have the right to:

  • Request access to the personal information we collect about you

  • Request correction of inaccurate personal information

  • Request deletion of your personal information

  • Opt out of targeted advertising

  • Receive a copy of your personal data in a portable format

To exercise these rights, please contact us at hello@saludiglassware.com.

We may verify your identity before fulfilling your request.

6. EUROPEAN ECONOMIC AREA (EEA) RIGHTS

If you are located in the EEA, you have the right to:

  • Access your personal data

  • Correct or update your data

  • Request deletion

  • Object to certain processing activities

  • Request data portability

We process your information to fulfill contracts (such as completing purchases) or based on legitimate business interests.

Your information may be transferred outside of Europe, including to the United States.

7. DATA RETENTION

We retain Order Information for as long as necessary to:

  • Fulfill contractual obligations

  • Maintain business records

  • Comply with tax and accounting requirements

  • Resolve disputes

  • Enforce agreements

When no longer needed, data is securely deleted or anonymized.

8. COOKIES

We use cookies to:

  • Enable website functionality

  • Remember user preferences

  • Analyze site performance

  • Improve user experience

  • Deliver relevant advertising

Most browsers accept cookies automatically, but you can modify your browser settings to decline cookies. Disabling cookies may affect Site functionality.

We may also recognize Global Privacy Control (GPC) signals where required by applicable law.

For more information about Shopify’s cookies, visit: https://www.shopify.com/legal/cookies

9. SECURITY

We take reasonable precautions and follow industry best practices to protect your Personal Information.

Our store is hosted on Shopify Inc., which provides secure infrastructure. Payment information is encrypted and processed in accordance with PCI-DSS standards.

No method of transmission over the Internet is 100 percent secure, but we maintain commercially reasonable safeguards.

10. AGE OF CONSENT

By using this Site, you represent that you are at least the age of majority in your state or province of residence.

We do not knowingly collect personal information from children under 13.

11. THIRD-PARTY LINKS

When you click on links that direct you away from our Site, we are not responsible for the privacy practices of those websites.

We encourage you to review their privacy policies.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, regulatory, or operational reasons.

Changes become effective immediately upon posting to the Site.

13. CONTACT US

For questions about this Privacy Policy, to exercise your privacy rights, or to file a complaint, please contact:

Saludi Glassware

Email: hello@saludiglassware.com

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Return Policy

We want you to love your Saludi glassware. If for any reason you are not satisfied, returns or exchanges are accepted within 30 days of delivery.

Items must be returned in their original packaging and in unused condition. Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Original shipping charges are non-refundable unless the return is due to our error.

To initiate a return, please contact our customer service team for instructions.